Please click here to download the Vital First Aid Student Handbook:

Download Student Handbook This student handbook contains various information including our cancellation and complaints policies

COMPLAINTS: if you are not happy with any stage of your experience with us please contact the CEO directly


Fees and Cancellation Policy:

Cancellation fee of $40 applies for each and all bookings

·       A transfer of course booking is available when more than 3 business working days’ notice is provided. A fee of $20 (one free transfer offered) is charged for each transfer

·       Refunds and re-booking’s must be claimed within 30 days. No refund of any fees paid will be available after this time

All refunds are assessed on a case-by-case basis.